Privacy policy

At Vneeka Generic Pharmacy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our online store.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, payment information, and other details necessary to complete your purchase.
• Non-Personal Information: Browser type, IP address, device type, and usage patterns when interacting with our website.

How We Use Your Information

We use the information we collect in the following ways:

• Order Processing: To process and fulfill your orders, including delivering products to your specified address.
• Customer Service: To communicate with you about your orders, returns, exchanges, and any customer service requests.
• Personalization: To personalize your shopping experience by providing recommendations based on your browsing history and preferences.
• Marketing: To send you promotional offers, updates, and news about our products (only if you have opted in to receive such communications).

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption for secure transactions, and we implement appropriate physical, electronic, and managerial procedures to safeguard the data we collect.

Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small text files stored on your device to track and store information about your preferences and activities. You can choose to disable cookies through your browser settings, but please note that this may affect your ability to use certain features of our website.

Sharing Your Information

We do not share, sell, or trade your personal information to third parties, except as follows:

• Service Providers: We may share your information with trusted third-party service providers who assist in fulfilling your orders, processing payments, or delivering services on our behalf. These providers are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, or in response to legal requests such as subpoenas or court orders.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Update: Request corrections to any inaccurate or outdated personal information.
• Delete: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional communications by clicking the “unsubscribe” link in any marketing emails or by contacting us directly.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect or maintain personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We recommend reviewing this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Phone: +91 8827168868
• Email: info@vneekagenericpharmacy.com