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Terms of Service

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Welcome to Vneeka Generic Pharmacy. By using our website or purchasing products from our online store, you agree to the following Terms of Service. Please read these terms carefully before using our services.

1. General Information

These Terms of Service apply to all users of the website, including but not limited to visitors, customers, and vendors. By accessing or using our website, you agree to comply with and be bound by these terms.

2. Use of Our Website

  • You must be 18 years or older to use this website or purchase products.
  • You agree to provide accurate and complete information when creating an account or making a purchase.
  • You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

3. Product Availability and Pricing

  • Product Availability: We strive to ensure the availability of all products listed on our website. However, we cannot guarantee that all products will be in stock at all times.
  • Pricing: All product prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify prices at any time.
  • Errors in Pricing: If a product is listed at an incorrect price due to a technical error, we may cancel or refuse the order at our discretion, notifying you of the correction.

4. Order Acceptance and Shipping

  • Order Confirmation: Upon placing an order, you will receive an order confirmation email with the details of your purchase. This email does not signify our acceptance of your order.
  • Shipping: We aim to process and ship your order as quickly as possible. Delivery times may vary based on your location and product availability.
  • Shipping Charges: Shipping costs are calculated based on the delivery location and the weight of the products. You will be notified of the shipping cost before completing your purchase.

5. Returns and Exchanges

  • Eligibility: Returns and exchanges are subject to our Returns and Exchange Policy, which can be found on our website.
  • Damaged or Defective Products: If you receive damaged or defective products, please contact us immediately for a replacement or exchange.

6. Payments

  • We accept payments through various online payment methods, including credit/debit cards, wallets, and bank transfers.
  • You agree to provide accurate payment details when completing a purchase.

7. Account Security

  • You are responsible for maintaining the security of your account, including your username, password, and any other personal information.
  • You agree to notify us immediately of any unauthorized access to your account or any security breaches.

8. Intellectual Property

  • All content on our website, including but not limited to text, graphics, logos, images, and product descriptions, is owned by Vneeka Generic Pharmacy or its licensors and is protected by copyright laws.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any part of our website without prior written consent.

9. Limitation of Liability

  • Vneeka Generic Pharmacy is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the products purchased.
  • We do not guarantee that our website will be error-free, uninterrupted, or free of viruses or other harmful components.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

11. Termination

  • We reserve the right to terminate or suspend your account or access to our website if you violate these Terms of Service or engage in fraudulent or illegal activities.

12. Changes to Terms of Service

  • We may update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page, and the updated version will be effective as of the date indicated at the top of the page.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Gwalior, Madhya Pradesh.

14. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at: